Effective: December 21, 2023

Security and Privacy at PayEngine


Welcome to PayEngine, where we prioritize the security of your transactions and data. This Security Policy outlines our commitment to ensuring the safety and integrity of our systems and your information.

Our Commitment to Security

At PayEngine, we understand the importance of robust security measures in the fast-paced world of digital payments. We are dedicated to providing a secure environment for all our transactions and customer data.

Data Protection and Privacy

  • Encryption: All data transmitted to and from PayEngine is encrypted using industry-standard protocols.
  • Data Privacy: We adhere strictly to global data protection regulations to ensure your personal and financial information is handled with the utmost care and confidentiality.

Secure Transaction Processing

  • Fraud Prevention: We use advanced fraud detection and prevention technologies to safeguard against unauthorized transactions.
  • Continuous Monitoring: Our systems are monitored 24/7 to detect and respond to any suspicious activity.

Compliance and Standards

  • PCI DSS Compliance: As a payment processing service, we maintain full compliance with the Payment Card Industry Data Security Standard (PCI DSS).
  • Regular Audits: We conduct regular security audits and assessments to ensure continuous compliance with industry standards.

Employee Training and Awareness

  • Security Training: All PayEngine employees receive regular training on best security practices and data protection laws.
  • Access Control: Access to sensitive data is strictly controlled and monitored within our organization.

Incident Response

  • Rapid Response: In the unlikely event of a security breach, we have an Incident Response Plan to quickly address and mitigate any issues.
  • Transparency: We commit to being transparent with our customers about any security incidents that may affect their data or services.

Continuous Improvement

  • Innovation in Security: We continuously explore and adopt advanced security technologies and practices to stay ahead of threats.
  • Feedback Loop: Customer feedback is vital in shaping our security measures. We encourage reporting of any security concerns to our dedicated team.

Contact Us

For any security-related inquiries or concerns, please contact our security team at support@payengine.co.